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Building Operational Excellence in Logistics
2Collaborate has designed and managed the implementation of various culture development initiatives to support organisations in building a culture of operational excellence. Our extensive experience in the logistics sector ensures high-impact processes that are aligned to the organisation’s needs and deliver sustainable results. To achieve this, we delivered a combination of the following services:
Performance alignment scorecards
Performance management system development and training
Internal communication strategies
A range of supporting workshops that included management roadshows and employee engagement, team cohesion, change readiness, change management and leadership development workshops.
Through this, we were able to significantly increase employee engagement and performance, optimising hidden costs that had a direct impact on safety, efficiency and customer service.